Hinkle Outdoor Living
9 Questions You Should Ask A Hardscape Contractor

9 Questions You Should Ask A Hardscape Contractor


Hiring the right hardscape contractor is no easy task. You want someone that you can trust, who will listen to you, and that understands your vision. So how do you determine if a hardscape contractor is the best fit for your project? Here are a few topics you should discuss before signing a contract.


When selecting a hardscape contractor, it is important for you to ask about a realistic timeline. When will they start and finish your project? Keep in mind that the best hardscape contractors are usually booked up for a couple weeks. Don’t go with a contractor because he can start your project tomorrow, go with a contractor because he has experience and is able to capture your vision.


There are several components that go into creating the perfect outdoor living space. One of the most important factors of hardscaping is the design. A hardscape designer should work with you to maximize the space that you have within your budget. They should be able to recommend a plan based on the elements you wish to incorporate. If you feel as though your designer is not grasping your vision, be sure to clearly communicate your concerns.

Base Material

The materials that are used to support a hardscape project are crucial. Ask your contractor if they use a sand, gravel or concrete foundation. In the Kansas City area, we have a very high clay density. A sand or gravel base will not hold up as well as a concrete foundation. If the proper preparations are not made, your hardscape project could easily shift or crack.

Drainage Plan

Drainage is a huge factor that needs to be included in your hardscape plan. You want your space to not only look beautiful, but to also be functional. Your contractor should know how to install drainage solutions that will work best for your space.

Permits and HOA

Make sure to ask your contractor if a permit is required to complete your project. Most covered structures, decks, and pools will require a permit. Starting a project without a permit could have a disastrous result. In addition, if you have an HOA, make sure that there are not restrictions that could prevent your project from being completed.


Be sure to ask about insurance and workers’ compensation. If a contractor is not insured, you could be liable for any damages or injuries that occur on your property. Keep in mind that the best hardscape contractors might be a little more expensive because they provide this coverage.


Make sure that your hardscape contractor provides a warranty for your project. If a contractor doesn’t offer a warranty, they may not be confident with their skills. When you are spending a lot of money on an outdoor living space, you want to know that it will last. At Hinkle Hardscapes, we offer a 1 year warranty on all of our hardscapes.


One of the most important questions you should ask a contractor is about their experience. How long have they been in business and how were they trained? One quick search on the web and you will find a long list of contractors. Don’t let a fancy website or photo convince you that a contractor us cut out for the job. Ask them about their experience and past projects.


A good hardscape contractor will be happy to give you references. You should also be able to find reviews online. Do you want to see our reviews? Check out our Yelp, Facebook, and Google reviews.


Hiring the right hardscape contractor for your project can take time. Speaking with each contractor about these topics can help you narrow down your search. If you are a homeowner living in the Kansas City area, and you are looking for a hardscape contractor, give us a call at (816) 608-8870. We are confident that our skill, design, and professionalism with exceed your expectations.

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